Returnable items can be made within 14 days (from delivery date) for store credit OR exchange ONLY. We do not offer money back. If the 14 day window has passed since your purchase, we unfortunately can’t offer you an exchange or credit.
To be eligible for any return your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached.
Non-returnable items include:
Items using discounted promo codes
All Swimwear are FINAL sale.
ACCESSORIES are FINAL sale.
All items on SALE are FINAL sale.
All Lingerie and undergarments are FINAL sale.
To complete your exchange, we require a receipt or proof of purchase. All exchanges that require shipping will be at the expense of the customer.
To return your product, you should mail your product to:
HauteChix Boutique Returns
10620 Southern Highlands Pkwy.
Las Vegas, NV 89141
We do not provide return labels
You will be responsible for your own shipping costs when returning your item(s). Shipping costs are non-refundable.
Please include invoice (receipt) inside the package.
If it is an exchange please include instructions inside the package on what you want instead, if we do not have it in stock we will send store credit to your email.
We are unable to cancel any orders for money back. If you would like store credit for an order you must contact the hauteChix as soon possible before it is shipped out. Our team works very hard to process orders as quickly as possible to ensure you receive your package on time. Once you receive a shipping confirmation email, we cannot guarantee that your request will be fulfilled.